The Federal Airports Authority of Nigeria (FAAN) has assured of the safety of lives and properties passing through the Nnamdi Azikiwe International Airport (NAIA), saying that the agency was working on ways to improve the services rendered at the airport.
The NAIA Airport Manager, Mr Mahmud Sani, said this on Tuesday in Abuja at a FAAN Management Task-Force meeting.
“Our staff are robust and cooperative; our customers service, our facilities provisions are in excellent stages meeting international standards.
“We are proud to have our airport in good condition to this present position; we are committed to serving our customers better.
“We are also assuring them of their safe and security,’’ Sani said.
Sani also charged the airport staff to discharge their duties with the utmost efficiency.
“There must be unambiguous expectations by each staff or level of management as well each stakeholder.
“For all employees, safe life patterns and work habits are as normal on and off the job,’’ he noted.
FAAN’s General Manager Servicom, Mrs Ebele Okoye, in her speech, called on all air stakeholders to adhere to safety regulations in all endeavours.
“Your employers value you so much.
“They entrusted the job to you with expectation that you can do it well, that you are committed to the work and the mission of your organisation to exercise good communication skills with high ethical standards.
“Also, good people skills include showing respect to everyone at all times, knowing fully well that obeying all rules and regulations in aviation is critical to the safety of the customer and you,’’ she said.
The agency also revealed its plans to obtain quality equipment to help staff execute their jobs more smoothly.