Following a spate of complaints about safety by users of Uber, a popular transport outfit, the company has assured Nigerian users of safety while patronising them.
Francesca Uriri, Head of Communications, West Africa/Sub-Saharan Africa for Uber said in an interview on Friday, April 12 in Lagos, that the top priority of the company was the security of its users.
According to her, the company introduced a safety kit for the benefit of drivers and users.
She said, ”With the introduction of the new safety features, the company aims to doubling down on safety and help make the Uber community safer.
”Features that are introduced as part of the new rider and driver safety toolkit, include: Driver Emergency button where drivers can connect directly to private security response when needed through a third party supplier.
”Speed alert feature which reminds drivers to maintain a safe speed within the posted speed limits.
”Trusted Contacts – riders can now easily designate five friends or family members as trusted contacts and share their trip information which are easily customized in their trip sharing preferences,” she said.
She further noted that the toolkit was designed to give its users rest of mind, transparency and to make the company accountable.
”It also includes our 24 hours team, information on the driver and the car, trip GPS-tracking and our rating and feedback system.”